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Service

Exceptional Customer Service for Your Poultry Farming Solutions

At HENGON, our Customer Service Center is supported by experienced specialists dedicated to poultry farming projects, including poultry houses, chicken cages, and farming equipment.


We respond quickly to every inquiry and provide professional, practical solutions tailored to your farm needs.


Our team is continuously trained in both technical knowledge and project management, ensuring efficient communication, reliable support, and smooth project execution from start to finish.

01

Customer Service

  • All complaints will be solved within 24 hours

  • 10 years experienced consulting team provides project communication and suggestion

  • The after-sales team will follow up on the installation process to ensure it is completed successfully

  • Warmly welcome to do factory inspection anytime

02

Design Support

  • Professional design team provides technical support, offering cost-effective and practical structural design solutions

  • The engineering team will provide a detailed goods list, installation guide drawings and video

  • One-stop installation service: We offer China’s best installation team for fast project installation. (However, To save costs, we recommend sending a supervising engineer and using your local installation team.)

03

Warranty

  • 100%

    100% quality inspection before shipping ensures no installation issues on-site

  • 50

    We guarantee our steel building will last at least 50 years under normal conditions

  • 1

    We will resolve any quality or quantity issues for free within 1 year